At Rapidsupplies.com, we accept Visa, MasterCard, American Express and Discover credit cards.

If you would like to apply for a corporate account where we bill you with terms of net/30 days

 

Delivery is FREE on orders over $99.00 to destination within the continental US. Orders under $99.00 are charged a flat $7.95 delivery fee. Shipments within the continental U.S. We deliver the very next business day on almost every order. Typically, these are "e;in-stock"e; items. There are a few items that are not available for next business day delivery including bulk paper and label orders. These are items that exceed UPS or FedEx weight/size restrictions, or your location is outside of next business day service areas. These shipments will arrive to you within 2 to 3 business days. If you absolutely need your delivery the next business day (for "e;in-stock"e; items) please contact us and we will do all we can to insure next business day delivery. There may be a small charge for this service. Oversize/Heavy/Non-UPS Shippable Items Items that cannot be shipped via UPS will be sent common carrier and deliver in 2 - 4 days. All items manufactured by Metro Forms deliver in 2 - 4 days APO/FPO Shipments Please register at shipitapo.com and comeback and place your order. http://www.shipitapo.com/home.php ShipitAPO understands how frustrating the shipping obstacles can be when you want to ship packages to an APO/FPO address. If you are part of the U.S. Military or U.S. Foreign Affairs Community, every online store is now accessible, even those that say "e;We do not ship to APO/FPO addresses"e;. Even if a store does ship to APO or FPO addresses, combining normal (and sometimes free!) UPS, FedEx, or Airborne Express shipping with ShipitAPO can be cheaper than the store's direct APO/FPO shipping, especially when the merchandise is large or heavy. So be sure to compare shipping costs. If you are a friend or family member of someone with an APO/FPO address, we can get packages to your loved one as simple as a few mouse clicks. No more missed special occasions and no more special trips to the post office trying to figure out which customs form to fill out. So what are you waiting for? Register with ShipitAPO , and go shopping!

Shipments outside the continental U.S. We do not ship to Alaska, Hawaii and Puerto Rico or do we accept international orders. Foreign Shipments Unfortunately we do not ship to foreign locations at this time. For personal assistance please call:  1-800-604-0313M-F 9am - 5pm EST.. You can also email us at:info@rapidsupplies.com

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* Shipping charges are only refundable if it is our error. If you received free freight on a your original order a 14% flat shipping charge will be deducted form your credit. This is in addition to any freight charges incurred to return product to us.

* All returns require a Return Merchandise Authorization (RMA) number.*  Credits cannot be processed without one.

* An RMA must be requested within 10 days of the original invoice date. Thereafter, all sales are final.

* The returned package must be received within 10 business days of the RMA issue date.

* All products are sold with their respective manufacturer’s warranties. Please note that warranty periods and services vary by manufacturer and product.

* When returning products, we strongly recommend the use of a carrier that can track packages. You also assume responsibility for insuring the returned item.

* All items must be returned in "e;as new"e; condition in the original packaging and have all accessories, blank warranty cards, and user’s manuals.

* Please note all returns conditions listed below, as applicable to your return.

* A 25% restocking fee applies for all returns except for misshipments.
 

DEFECTIVE MERCHANDISE: If you have defective merchandise . We are responsible for the shipping cost when returning your merchandise. We will either email you a return label or issue call tags for return.

NON-DEFECTIVE MERCHANDISE: If you have merchandise which is unopened, we will issue you an RMA # and will give you an address to ship the product to at your expense subject to a 25% restocking fee or more, depending on the item, manufacturer policies, and circumstances. Return shipping to us is at your expense. If the merchandise has been opened and is not defective, we can not issue you an RMA.
 

 Requesting A Product Return

Fill in the RMA form to request a Return Merchandise Authorization (RMA) number. A Customer Representive will email you within two business days with the RMA Number.

NOTE:Fields marked in redare required. Only one RMA number is issued per order.

After Receiving Your Return Merchandise Authorization (RMA) Number

1) Write your RMA number legibly on the return label.
2) We will provide you with the correct return merchandise address, along with your RMA number.

Crediting Your Account:
Credit will be issued within 30 business days of receiving your return. All refunds for credit will be issued to the credit card account that appears on the original invoice. Shipping fees are non-refundable. Please note that your financial institution may take up to 10 additional days from the date we issue the credit to post it to your actual account. Questions regarding this should be directed to your financial institution. When returning an item paid for by check or money order, a refund check will be mailed to you within 30 business days from the time we receive your return.